Technical Support
Installation, charger matching, compatibility and diagnosis.
Technical questions go to engineering, not to a script. If you are unsure whether a pack suits a vehicle or which charger it takes, ask before buying rather than after.
What we help with
Charger matching
Confirming the correct termination voltage and current for your pack architecture.
Installation
Mounting, connector configuration, polarity and controller compatibility.
Vehicle compatibility
Whether a given pack suits your vehicle’s voltage, bay and discharge requirements.
Fault diagnosis
Interpreting charge behaviour, BMS cut-outs and reduced range.
Ask a technical question
Send the vehicle, the voltage and the range you need. Our technical team will come back with a pack architecture, the matching charger and an indicative lead time.